Privacy Policy

This Privacy Policy describes the handling of personal information in connection with Mirai Creations Pvt. Ltd.'s public website, business enquiries and communications about our services.

A client project may involve separate systems, hosting providers and agreements. Where a project-specific agreement or product policy applies, that document should be read alongside this page.

The information involved depends on how you choose to communicate with us and which website features are enabled.

• Contact details you provide, such as your name, email address, telephone number and organization.
• Project or enquiry details, including requirements, documents, messages and information you choose to share.
• Technical information needed to operate and secure the website, such as basic device, browser, access and diagnostic data.
• Cookie or analytics information, where those services are actually enabled on the website and permitted by applicable requirements.

Information is used for defined business purposes connected to the interaction for which it was provided, or where another lawful basis applies.

• To answer enquiries and communicate about prospective or ongoing work.
• To prepare proposals, coordinate services and administer an agreed project.
• To maintain website functionality, detect misuse and protect the security of our systems.
• To meet applicable legal, regulatory or recordkeeping obligations.
• To improve website usability where relevant measurement tools are enabled and used appropriately.

Websites can use essential browser storage for technical functions and optional technologies for measurement or embedded content. The specific technologies in use may change as the website develops.

If optional analytics, advertising tools or third-party embeds are enabled, their operation and any required consent or preference controls should be disclosed and configured before publication. You can also manage many cookies through your browser settings.

Operating a website or completing an agreed project may involve hosting, email, communications, infrastructure or other service providers. Information shared with such providers should be limited to what is needed for the relevant service, under appropriate safeguards.

Information may also need to be disclosed where required by applicable law or a valid legal process. We do not treat an enquiry as permission to publish your private project details.

Reasonable technical and organizational safeguards should be used to protect information against unauthorized access, loss or misuse. No online service can guarantee absolute security.

Personal information should be kept only as long as reasonably necessary for the stated purposes, project obligations, dispute resolution and applicable legal requirements, then deleted or appropriately retained according to the relevant records policy.

Some website or project services may be provided by companies that operate outside Nepal. Where information is processed across borders, suitable arrangements and the applicable legal requirements should be considered before those services are used.

Links to external websites are governed by their own practices and policies. We encourage you to review them when leaving our website.

You may contact us to ask what personal information is held in connection with your enquiry, request correction of inaccurate details or raise a concern about its handling. Requests will be considered in accordance with applicable law and any relevant recordkeeping obligations.

You can also ask us to stop non-essential communications. Where processing requires consent, you may contact us about withdrawing that consent, subject to applicable obligations.

This page may be updated when the website, services or applicable requirements change. Material revisions should be reflected in the published version of this policy.

For privacy-related questions or requests, please contact Mirai Creations through the email address listed below.